Graduation Gifts That Connect Us
To get the myAT&T App for your device:
• Download the myAT&T App on your smartphone or tablet.
• Get the myAT&T App from the Microsoft Store.
• Text the word myATT to 556699 from any device and we’ll send you a link so you can download the app.
• Sign in to the app with the same ID and password you use to manage your account on att.com - your AT&T user ID and password.
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1. Sign in to the myAT&T App. Learn more about how you can access your bill with the myAT&T App.
2. Under MY WIRELESS BILLS, MY TV BILL or MY INTERNET BILL, select See current and past bills.
3. Choose the bill you want to view.
1. Sign in to the myAT&T App. Note: You can save time when you sign up with hassle-free paperless billing or AutoPay.
2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS.
3. Enter the amount, date, and payment method.
4. Follow the steps for your payment method.
1. Sign in to the myAT&T App. Learn more about how you can get usage balances in the myAT&T App.
2. Under MY WIRELESS USAGE, you'll find your current usage.
3. From here, you can view your current balance info for talk, text, and data use by device.
If you have linked accounts, select MY WIRELESS USAGE and See all my usage.
1. Sign in to the myAT&T App. Learn more about how you can upgrade to new phone or tablet in minutes.
2. Go to UPGRADE-READY DEVICES.
3. Select the device you want to upgrade.
4. Select your new device and review your options.
To change your Wireless plan:
1. Sign in to the myAT&T App.
2. Under MY WIRELESS PLAN choose Manage your plan name.
3. Select Change your plan name.
4. Review the details and select Change plan.
To change your DIRECTV or U-verse plan:
1. Sign in to the myAT&T App.
2. Under MY TV PACKAGE select your plan.
3. Select View or Change your U-verse or DIRECTV Package.
4. Select Digital TV and modify your plan.
To troubleshoot your Wireless device:
1. Sign in to the myAT&T App.
2. Select Support, from the bottom menu.
3. Select Wireless, from the top menu options.
4. Choose your area of interest and follow the steps.
To troubleshoot your TV or Internet service:
1. Sign in to the myAT&T App.
2. Select Support, from the bottom menu.
3. Select TV or Internet, from the top menu options.
4. Use our Fix it now diagnostic tool or choose from several other support options.
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If you are running into snags when signing into the myAT&T App, we've got some tips to help you out.
You can now scan your fingerprint recognition to quickly access your account information. Learn how to enable this functionality in the myAT&T App. Face ID can also give you quick access to your account information for iPhone X only. Find out how to add this feature to the myAT&T App for iPhone X.
If you forgot your AT&T password for signing in, you can easily reset it on the myAT&T App. If you have forgotten your AT&T Email password, you can also sign in to change, reset, or update your email password in the myAT&T App.
Learn about the myAT&T App and get help signing in from AT&T Support. You can also learn how to:
• Check your OS with Device Support
• Troubleshoot the myAT&T App
• Find more myAT&T App help.
Get everything you need to manage your AT&T account from the myAT&T App, right at your fingertips.
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I've been trying to access the MAX streaming service on my device, but I'm encountering connection errors. The app either fails to load or displays an error message saying it cannot connect to the server. I've checked my internet connection, and it seems to be working fine for other services. I'm no
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TV
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I forgot to enable international services for my US prepaid plan and now that I'm traveling abroad. I learned that we can turn on the Wi-Fi Calling function on iPhone but for some reason, it doesn't work for my phone - I asked my friend in the US to call me but I can only get their voicemails long a
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Wireless
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2
Will I be suspended after three days of being late?
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Wireless
7
Customer service puts me on hold for 1.5+hr and I say hello…? Many times and no response, no check in either. I need an issue that needs to be resolved and chat tells me to call customer service. how can I get someone to listen to me and help me out!? This has happened 5 times already!
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Wireless
8
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My sbcglobal.net account was hacked. I am still receiving the text/email recovery codes but as soon as I change the password it is overridden by the hackers.I was able one time to update the password and go into my account to delete a secure mail key they had added but I didn't know they had linked
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5
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